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From Britain To The World Since 1982
Our exchange and returns process is very simple.
Speedy Exchanges
Upon receipt of your order, if you feel that you want to exchange it for another style, size or colour, we operate a speedy returns service. This means that you can receive your exchange often within 24 hours! Simply proceed with placing a new order on this website and when it’s convenient, return the unwanted items back to us for a refund. We are happy to refund items which are unworn, unwashed and which are returned to us within 35 days of purchase.
Returns
If you decide that the items received are not what you wanted, we are happy to offer you a full refund. As long as the item is unworn, unwashed and is returned to us within 35 days of purchase, simply send it back to us at our address below. Upon receipt, a refund will be promptly put back onto your account:
British Thermals
Wigston Business Centre
North Street
Wigston
Leicestershire
LE18 1PS
England, UK
